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Privacy Policy

Effective Date: [February 27, 2026]

At Revival of Hope Wellness, we are committed to protecting the privacy and dignity of our clients. This policy explains how we collect, use, and safeguard your personal and health information in compliance with Arkansas law.

1. Information We Collect

To provide safe and effective mobile massage services, we collect:

  • Contact Information: Name, address (for mobile service), phone number, and email.

  • Health Information: Health history, current medications, contraindications, and treatment goals (collected via intake forms).

  • Session Notes: "SOAP" notes or clinical records regarding your treatment and progress.

  • Payment Data: Credit card or digital payment information (processed through secure third-party providers).

2. How We Use Your Information

We use your data strictly for:

  • Treatment: Designing a safe massage session tailored to your health needs.

  • Scheduling: Navigating to your location and sending appointment reminders.

  • Legal Compliance: Maintaining records as required by the Arkansas State Board of Massage Therapy.

  • Safety: Ensuring the safety of both the client and the therapist during mobile visits.

3. Confidentiality & Disclosure

Your information is held in strict confidence. We do not sell or rent your data. We only disclose your information when:

  • Authorized by You: If you request us to send records to another healthcare provider.

  • Required by Law: In response to a court order or as required by Arkansas state health regulations.

  • Emergency: To medical personnel in the event of a health crisis during a session.

4. Data Security & Storage

As a mobile provider, we take extra precautions to secure your data:

  • Digital Records: All electronic health records (EHR) and intake forms are stored on encrypted, password-protected platforms.

  • Paper Records: Any physical documents are stored in a locked file cabinet when not in use.

  • Arkansas Breach Law: In the event of a data breach, we will notify you within the timeframe required by the Arkansas Personal Information Protection Act (generally within 45 days).

5. Your Rights

Under Arkansas law and professional ethics, you have the right to:

  • Review your treatment records.

  • Request corrections to inaccurate information.

  • Withdraw consent for treatment at any time.

  • Request a copy of your records (a small administrative fee may apply).

6. Contact Us

If you have questions about your privacy or wish to update your information, please contact:

Jenni Moore, revivalofhopewellness@gmail.com, (530)264-6279, Centerton, Arkansas

Key Reminders for your Arkansas Practice:

  • Health Information: While many solo massage therapists aren't "HIPAA-covered entities" (unless you bill insurance electronically), Arkansas law still requires you to protect "Personal Information" (PI).

  • Physical Privacy: The Arkansas Board of Massage Therapy Rules emphasize that privacy also includes "draping" and the physical safety of the client. It’s good practice to mention your commitment to professional draping standards in your separate "Terms & Conditions."

  • Records Retention: In Arkansas, it is standard practice to keep client records for several years (often 7 years) after the last date of service.

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